Terms and Conditions For Shipping and Delivery

  • We offer Free Worldwide shipping on orders above S$200/ US$150 (terms and conditions apply)
  • As the order recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary and will be informed to you beforehand to release your order from customs on arrival. ‚Ä®Please note we are unable to advise the duty amount in advance. Kindly note for Singapore orders above SGD 400 a goods and service tax of 8% is chargeable as per Singapore custom regulations. These charges will need to be paid to Melange prior to delivery and upon receiving a notification from us.
  • The estimated delivery time of each product is mentioned on the product page. Estimated shipping time for garment will be 4-6 weeks. For custom orders the timeline will be 6-8 weeks and will be advised upon check out.¬† Accessories will be shipped within 2 weeks for¬† ready in stock items and 4-6 weeks for personalisation or made to order items and also depending on the designer and product style.
  • Once your order is out for delivery we will send you a notification with the tracking number.
  • Delivery Time for your order starts from the date of order confirmation.
  • Due to unforeseen circumstances, it‚Äôs possible that a designer may not be able to produce your order piece. In such cases, you will be offered a refund or an online store credit.
  • If you need further assistance you can contact our customer care support at¬†onlinesales@melangesingapore.com¬†or¬†Whats App¬†our customer care team on¬†+65 90049897.¬†We will respond to your queries within 24hrs.¬†
  • We are unable to re-direct orders once items have been dispatched.
  • All orders require a signature upon receipt.