Hamsa rose charm This charm can be paired with turquoise knot bracelet
DESCRIPTION Color: Pink Material Used:18Kt Gold Plating Brass, Enamel Size:Open / Free Size Care: Keep product moisture free and not in direct contact with water and fragrances Delivery : This product will be shipped within 2 weeks from the date of purchase
All sales are final once confirmed, please note that we do not offer any REFUNDS unless we cant fulfil your order. An option of store credit or refund will be offered if we cant fulfil your order.
No cancellations will be accepted once the order goes through.
In case the product is with a manufacturing defect or a wrong product has been received, kindly email us at email@example.com within 48 Hours of receiving the products. Your email should contain comprehensive details along with images of the defects/complaints of the product delivered to you.
Your purchase is eligible for an exchange or Credit Note only if it meets the following conditions:
An incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email.
If the product you receive has a genuine quality/manufacturing defect.
In this case all items have to be returned back to Melange Singapore premises in their original packaging within 1 week. Shipping charges will be borne by the customer.
SPECIAL REQUEST : If a customer wants to exchange the size of an ordered garment after receiving the order, we are happy to look into the request provided it’s a regular size item and not made to measure. Please send us an email on firstname.lastname@example.org within 48 hours of receiving the garment, final decision on this is subject to designers approval. The cost of return courier in this case will be borne by the customer.
All customised orders are non returnable and all accessories cannot be exchanged or returned. There will be no exchange or refund of end of season sale products. All sales for this category will be considered as final and no customisation will be offered.
We offer Free Worldwide shipping on orders above SGD 200/ USD 150.
Taxes and duties are calculated according to your shipping destination and are borne by the customer. Most countries are shipped on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all taxes and duties. As the order recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are residing in.
Important info for Singapore clients: Due to recent announcement of Singapore Good and Service tax policy change we will now be charging 8% on top of your order value for all goods being delivered to Singapore post Jan 1st, 2023. You will see the duty amount at checkout.
The estimated delivery time of each product is mentioned on the product page. Estimated shipping time for garment will be 4-6 weeks. For custom orders the timeline will be 6-8 weeks and will be advised upon check out. Accessories will be shipped within 2 weeks for ready in stock items and 4-6 weeks for personalisation or made to order items and also depending on the designer and product style.
Once your order is out for delivery we will send you a notification with the tracking number.
Delivery Time for your order starts from the date of order confirmation.
Due to unforeseen circumstances, it’s possible that a designer may not be able to produce your order piece. In such cases, you will be offered a refund or an online store credit.
If you need further assistance you can contact our customer care support at email@example.com or Whats App our customer care team on +65 90049897. We will respond to your queries within 24hrs.
We are unable to re-direct orders once items have been dispatched.